Get in Touch
Contact
Have a question about an order or a specific record? We'd love to hear from you.
info@kagaribi.co
Location
Tokyo, Japan
Business Hours
Monday – Friday, 10:00 – 18:00 JST
Response Time
We typically respond within 1–2 business days.
Frequently Asked Questions
How long does shipping take?
Delivery times depend on the shipping method you choose at checkout. EMS typically arrives in 3-7 business days, while ePacket and Small Packet can take 7-21 business days depending on your location.
Can I return a record?
We do not accept returns or exchanges for buyer's convenience. If you receive the wrong item, or if the item is materially worse than the grading or description on the product page, please contact us within 7 days of delivery.
Do you offer combined shipping?
Yes. If you purchase multiple items, shipping is combined automatically at checkout. Additional records add minimal weight, so the savings can be significant.